Monthly Archives: August 2015

Indianapolis May Have Fastest Airport Wi-Fi in the US

Not only is the Wi-Fi in Indianapolis International Airport free, it is estimated to be up to 10 times faster than that in other airports. The airport has upgraded to newer technology and doubled the number of access points. Users do not even need to login or watch any adds before they can connect.

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Study Suggests Hotel Fees to Rise 6%

Hidden fees and extras costs are driving up hotel prices, a new report has found. Some hotels will charge guests a fee to check in more quickly or to select a preferred room type. The rise could be as much as 6% in 2015, projections by the NYU School of Professional Studies have suggested.

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United Airlines Focusing on Friendly Customer Service

United Airlines is investing in its brand by focusing on delivering friendly customer service. After the merger with Continental, United has made strives to make their brand promise of being the world’s most flier friendly airline a reality through improvements like updating their website, improving in-flight menu options, and offering different in-flight amenities. United recognizes that it has not always delivered on their brand promise but strives to confront issues as quickly as possible. United says that fliers can accept improvements in their entertainment in the near future.

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Chicago’s Midway is Set to Receive Major Overhaul

Chicago’s Midway International Airport is to undergo a $248 million remodel that will focus on efficiency with an overhaul on its security checkpoint area, food offerings and 1,400 new parking spaces.

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American Offers Pet Cabin Service in First Class

American Airlines is rolling out a pet cabin service in first class, allowing owners to bring their pets and carriers into the main aircraft cabin. The service is available on select cross-country flights in the U.S. for dogs or cats in their carriers.

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