Monthly Archives: April 2014

Frontier fully unbundles economy fare

Frontier Airlines has completely unbundled its economy fare, which means customers must pay a fee for carry-on bags in addition to checked bags and seat assignments.

The new policy is in effect for travel booked on and after April 28.

Customers are allowed to bring aboard one personal item for free (handbag, purse, pocketbook, backpack, briefcase or laptop), but an additional carry-on will cost $25 at the time of initial travel purchase at Frontier’s website or the airline’s call center.

Paying for a carry-on at airport check-in will cost $35; at the gate, $50.

Frontier’s Ascent and Summit level members of its EarlyReturns loyalty program will continue to receive a free carry-on bag and two free checked bags.

A few items can be carried on for free in addition to one personal item, including canes, portable oxygen, child safety seats, diaper bags and prayer rugs.

By unbundling, Frontier said its lowest fares have been reduced by an average of 12% on nonstop routes.

Customers still have the option to purchase a Classic Plus fare, which includes a refundable ticket, no change fees, a seat with extra legroom, one checked bag and one carry-on.

Delta Air Lines Relocates Key Business Flights to Join Virgin Atlantic at Heathrow Terminal 3

Delta and Virgin Atlantic Airways have marked another major step forward in their partnership as Delta relocated some of its key services to join Virgin Atlantic at Heathrow Terminal 3. On April 2, 2014, Delta moved its arrival and departure terminal for several important business markets including its London to New York-JFK, London to Boston, and London to Seattle services to Heathrow’s Terminal 3. The move enhances convenience and a seamless customer experience. For example, on the world’s most important business travel market between London Heathrow (Terminal 3) and New York JFK (Terminal 4), Delta and Virgin Atlantic will now operate from the same terminal and make it easier for customers to manage their travel plans including any last minute flight changes. The two airlines have also introduced a dedicated New York to London schedule with the customer in mind.

App Store Names Updated Fly Delta App among Best New Apps

The Apple iTunes App Store has featured the updated Fly Delta App among its “Best New Apps”. Updates to the app include automatic bag tracking and a redeem miles option in book a trip, making it easier for users to book award tickets. Additionally, the popular Fly Delta app has received more than 11 million downloads, including all versions of the app which are available on iPhone, iPad, Android and Windows Phone devices, to date. Delta’s app has consistently been among the most popular and functional apps available for travelers.

New Jersey Transit on May 1 will shut down rail service to Newark Airport

New Jersey Transit on May 1 will shut down rail service to Newark Liberty International Airport through mid-July in order to repair the AirTrain that connects the station and airport terminals. In the interim, New Jersey Transit will provide shuttle service between Newark Penn Station and the airport, which requires as fare either a ticket to the airport station or an access fee ticket purchased at the shuttle pickup area. Travelers should expect more travel time and delays during this period and should consider alternate means of getting to the airport during the repairs, according to New Jersey Transit.

Lufthansa to Charge for Advance Seat Selection in Certian Coach Classes

Lufthansa from April 28 will charge €25 for advance seat selection for long-haul passengers ticketed in certain economy classes. The charge will apply to those opting to select their seats who have booked in W, S, T, L and K classes. The airline in November began levying a €10 fee for advance seat selection on short-haul flights. Lufthansa does not charge for seat selection within 23 hours of departure and waives the fee for elite-level members of its loyalty program.