Monthly Archives: March 2014

Alaska Airlines adds self-tag baggage option

Alaska Airlines beginning April 21 will enable passengers on select routes to print checked-luggage tags prior to airport arrival.

The new option will debut on flights between Seattle and San Diego and between Anchorage and Juneau, with plans to expand to other airports this summer.

During online check-in, the airline will give the option to eligible customers to print a checked-bag tag, which they can then place in a holder that affixes to their luggage.

Tag holders are available by mail or at the airport. Upon airport arrival, customers can drop bags at Self-Tag Express lanes.

The airline claims to be “the first in the world to allow customers to check in and print boarding passes online,” and last year launched at some select airport kiosks self-service tag printing.

DELTA Introduces Wi-Fi on 747-400 Overseas Flights

Delta Air Lines introduced in-flight Wi-Fi on its overseas flights Tuesday, unveiling the service on two Tokyo-bound Boeing 747-400s from Los Angeles and Atlanta. The move is part of an effort by Delta to extend in-flight Wi-Fi to all of its international aircraft that fly transoceanic routes by the end of 2015.

Delta says three of its 16 747-400 jets already are outfitted with Ku-band satellite Wi-Fi and that all 16 will have the option by “mid-2014.”

Next up after the 747s? Delta says it and Wi-Fi provider Gogo “are in the final testing phase for Wi-Fi on the Airbus A330 fleet.”

Delta already offers in-flight Wi-Fi on most of its flights within the United States and on routes between the U.S. and Canada. For those routes, Delta uses an air-to-ground-based Wi-Fi service that works only over land. For its expanded Wi-Fi service on overseas flights, Delta will use satellites to provide coverage internationally. The carrier says that service “will complement the existing air-to-ground service already provided by Gogo for aircraft flying within the domestic U.S.”

US Airways Joins American in oneworld® Alliance

Last December, the merger between American Airlines and US Airways created the new American.  This month marks a very important milestone for the combined airline. On March 31, 2014, US Airways will officially join oneworld®, an award-winning global alliance.

Effective March 31, Dividend Miles members will be able to earn and redeem miles and points when traveling on any oneworld member airline. Additionally, members will maintain their tier status, and all qualifying miles previously earned through Star Alliance will remain intact; however, you’ll no longer receive miles when traveling on other Star Alliance airlines after March 30, 2014. Other Dividend Miles program changes and alliance benefits include:

•             Dividend Miles Preferred members will receive new membership cards with their oneworld classification. (Emerald, Sapphire or Ruby)

•             When traveling with another oneworld partner, Dividend Miles Chairman, Platinum and Gold members will be eligible to access the nearly 600 oneworld airport lounges worldwide; where available, Chairman Cardholders will be able to access First Class lounges, expedited security and receive an additional baggage allowance.

•             Established oneworld airlines’ frequent flyer programs will receive alliance benefits when traveling on US Airways. The oneworld Emerald and Sapphire cardholders may access US Airways’ lounges when traveling on alliance carriers.

For more information about this program transition, please refer to the Dividend Miles Updates page online.

United to Move to Heathrow Terminal 2 on June 4, 2014

United customers using London Heathrow Airport (LHR) will enjoy improved services and amenities with the move of its operations to the airport’s new Terminal 2, The Queen’s Terminal, on June 4, 2014.

Beginning on that date, United flights at LHR – currently split between Terminals 1 and 4 – will be “under one roof.” United will be the first airline to operate from Terminal 2.

At Terminal 2, customers will benefit from easier, faster routes through border control on arrival and through check-in and security on departure. There will be a choice of check-in methods including quick and easy self-service kiosks, fast bag-drop desks and full-service check-in desks. Customers will also be able to enjoy a wide variety of shopping, dining and seating options in a light, airy, spacious building.

New United Club and United Global First Lounge at LHR

Two new lounges will be available for use by United’s premium customers at Terminal 2: A United Club and the United Global First Lounge. Totaling around 22,000 square feet, the clubs will feature floor-to-ceiling windows with views of the airfield and will offer complimentary food, beverages and Wi-Fi, in addition to business facilities, shower suites and other amenities and services.

United to Offer Free Movies on Apple Devices

Passengers on certain United Airlines flights soon will be able to view movies and TV programs for free on Apple devices outfitted with iOS 7, according to reports. “Most planes will be equipped with the new system very soon, and we’ll have it installed on most domestic aircraft by the end of 2014,” United said. “We’ll begin on Airbus A319, Airbus A320, Boeing 747-400 and select 777-200 aircraft, followed by additional fleets.” CNET (3/12)